How to fix dwindling loyalty in a company, or brand.

How many times has this happened to you?

You buy a product or service, and it’s either a piece of junk, something goes wrong with it, or the service just ends up being something you didn’t expect. So what do you do? You call the customer service number you were given when you first purchased said product or service. Or, if you don’t do that, you go in to the store to talk to a representative face to face.

It seems like good customer service is a lost cause nowadays, because most of the times you call into a company,

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We’re gonna get all kinds of “fiction” on you.

The following is an excerpt from a series of short stories. Mostly because I was asked to show off a little bit of something fictional I’ve written. So. Phil. Here you go. Enjoy.

Flying first class was pretty nice, I decided, as a rather sexy stewardess walked by with a champagne bottle, checking with us to see if we wanted refills.

We were on our way back from Hawaii, where I’d won the American Dream and Fisher had retained his Television title. Both of us had decided we needed to celebrate a bit, so rather than head straight home, it was time

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“Last First Kiss”

“I want to be your last first kiss.” – Anberlin

I’ve listened to this song over and over again. Heard the lyrics. Applied them to girls. Showed the song to different girlfriends, and prospective girlfriends, but tonight’s the first time I think I’ve ever really sat and thought about the weight of being someone’s “last first kiss.”

Think about it. You see a girl (or guy) across the room. She’s gorgeous. You can’t stop looking at her. Eventually you stir up the courage to go over and talk with her. If you’re lucky some flirtatious banter ensues. You might even get

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10 Reasons Hockey Wins in my Heart

Not that many people are hockey fans. It’s not a game that has the popularity that American Football or Baseball has in the United States, or Football (Soccer) internationally. But for me personally, it’s life. And with the 2010 Olympics currently in full force in Vancouver right now, and more specifically the fact that it’s the Olympic time, and the hockey tournament is in full force, I’m going to write a post about Hockey.

Click away from the page right now if you’re already bored. I don’t care. Hockey = best sport ever.

Why you ask?

Ladies and gentleman, I give you

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Writers Block = SO ANNOYING

I officially hate writers block. I hate it so much so that I decided that it deserved it’s own post. I’m going to write as much as I possibly can about how much I loathe not being able to come up with anything creative to write. I’ve been staring at a blank screen all-weekend, and yet anytime I try to write anything, it just comes out looking repetitive, redundant, and the same.

SEE?!

My least favorite advice for how to overcome writers block?

“Just write.”

….WHAT THE HELL DO YOU THINK I’M TRYING TO DO?! I suppose I’m a bit of a

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The Cycle

And after a long and restless night of tumultuous thought, the anxious boy wakes to find that nothing has changed. He reaches out of the warmth and comfort of blankets, blindly grasping for the alarm that pierces through the silence of mourning. His eyes begin to adjust, and his stomach begins to burn all over again, reminding him that the pain has not yet subsided. He can hear her voice in his head, as he walks to the bathroom to brush his teeth, and take a piss. “I miss you too,” resonates through his thoughts, feeding his desire to somehow

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Sexual Napalm, Moral Codes and John Mayer

Those of you who know me, know that I think John Mayer is incredible. Don’t judge me. I don’t really care what you think of me. You can NOT deny the fact that the guy has incredible guitar skills. Don’t believe me? YouTube some of his live stuff. His voice has grown on me, and while “Battle Studies” is not his strongest work (which he’s even admitted) I still think the guy has talent oozing from his pores.

I just found out about Alexa.com today (shut it, so I’m a little behind on certain things), and have since started implementing

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Yes we...do?

I’m not political. I don’t have many opinions on a lot of things that involve our President, I basically just shut my eyes and hope to God that he doesn’t get our country blown up.

But this, was funny. I mean, c’mon. Good ole’ Dubya looming over your heads? That’s pretty fantastic.

Let the political comment war begin!

And here I thought Mac's NEVER broke...

Anyone who knows me understands how attached I am to my laptop. It’s pretty much like another appendage. So needless to say, if said appendage were to ever break, it’d be like putting my entire left arm in a cast. Semi-pathetic, I know, but it’s really true. Most everything I do is on a computer, so it’s essentially a necessity.

I’ve always been a computer kid, but when I got to use one of my ex’s Mac Books for a couple weeks I fell in love. I loved the sleek interface, the speed that it always seemed to have no

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Check it out!

I made myself a fan page on facebook. Because I’m just cool like that.

The most awesome thing since sliced bread.

Now. All of you please go click the little fan button, then whore me out to your friends on Facebook so I can become super popular in life. I was a nerd in high school, so this is really my way of getting back at all the bastards back then who thought I was a loser.

I’LL SHOW YOU WITH MY LOVE OF WORDS!! *fist-shake*

And no. This will not be anti-productive. So fuck you for thinking so.

Top Ten Albums of the Moment

1. Jason Mraz: "Homemade"
2. Anberlin: "Cities"
3. Copeland: "Beneath Medicine Tree"
4. Ace Enders : "When I Hit the Ground"
5. Brand New: "The Devil and God Rage Inside Me"
6. Attack! Attack!: "Someday Came Suddenly"
7. Fictionist: "Invisible Hand"
8. All American Rejects: "When the World Comes Down"
9. Saves the Day: "Stay What You Are"
10. The Devil Wears Prada: "With Roots Above and Branches Below"

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